Support
We are happy to provide Service Information to qualified service personnel. As a general rule, parts and spares are available for instruments up to 10 years old.
For further assistance contact the Service Helpline on: 01359 242 514
Factory Resets
Refer to the details below for Factory Resets. The list covers instruments for the last 20 years. In many cases, once the instrument has been Reset, the UK Setup Registration requires installing. This is achieved by loading the appropriate files via disk. The disk will be labelled “UK SetUP” and would have been supplied with the instrument, where appropriate.
Reset Method:
1. Switch the instrument OFF
2. Select the appropriate Reset (as listed below) Press and HOLD the required buttons
3. Switch the instrument ON
4. HOLD the Reset Buttons for a further 5 seconds
5. LOAD “UKSetUP” Disk (if applicable)
| R Series – Hold down the 4 Lowest Keys on Upper Manual C C# D D#
RX220 Siena – Press the Tempo Buttons + and – simultaneously Other RX Series – Hold down the Top Three Natural Bass Pedals A B C KX750 – Press the Yeah, Train & Applause Buttons simultaneously Roma, Firenze and Venezia – Press and HOLD the first Three Buttons in the BASS Section – Organ, Acoustic and Finger Mantova 1 – Press and HOLD the Trumpet and Trombone Buttons in the SOLO Section Mantova 11 – Press and HOLD the Trombone and Players Choice Buttons in the Solo Section KX Series(except KX750) – Press and HOLD the first Three Buttons in the BASS Section – Organ, Acoustic and Finger XM800/900/Virtuoso - Press and HOLD the first Three Buttons in the BASS Section – Organ, Acoustic and Finger GT Series(except GT2600) – Press and HOLD the first Three Buttons in the BASS Section – Organ, Acoustic and Finger GT2600 – Press and HOLD the first Two Buttons in Bass Section – Organ and Acoustic CH88, CDP, CX, DP and Stage Performer – Press /\ and V Data/Tempo Buttons simultaneously KX7, KX9, KX10 and Stage Ensemble – Press + and – Buttons in Numeric Keypad simultaneously C28 C55 – Press the Tempo Buttons + and – simultaneously |
Please Note: If the instrument has been stored and not played in excess of 3 months, the internal battery may require recharging. This is achieved by leaving the instrument switched ON for approximately 4 hours. If after a RESET strange characters are displayed in the screen, the instrument may require the above procedure. Having left the instrument ON as described above, try the RESET once again. If this fails to resolve the problem, seek further assistance.